Terms & Conditions

1. Acceptance of these terms

By accessing or using muslimmarriagecounselling.com (the "Website"), you agree to these Terms & Conditions and to our Privacy Policy. If you do not agree with them, please do not use the Website. If you use the Website on behalf of an organisation, you confirm you have authority to accept these terms on its behalf.

2. Definitions

• "We", "us", "our" — Muslim Marriage Counselling, a venture of AskMuftiOnline, operated by AskMuftiOnline.
• "You", "your" — any person accessing the Website or using our services.
• "Content" — all text, images, graphics, logos, code and other material published on the Website.
• "Services" — the counselling and guidance services we intend to offer once the platform launches.

3. Eligibility

The Website and our Services are intended for adults aged 18 or over. By using the Website you confirm that you are at least 18 years old, or that you are using it with the supervision and consent of a parent or legal guardian where local law permits. We do not knowingly provide services to minors.

4. Nature of our service

Muslim Marriage Counselling provides supportive, faith-sensitive relationship guidance for Muslim individuals, couples and families. Our purpose is to help people communicate more effectively, understand the difficulties in their relationships, consider their options, and make informed decisions in a manner consistent with Islamic values.

All content published on this Website — including our pre-marital counselling and post-marital counselling pages — is general information. It is not tailored to your circumstances and should not be relied upon as personal advice.

5. What we do not provide

To be unambiguous, our guidance is not and must not be treated as:

• Emergency, crisis or urgent intervention services
• Medical advice, diagnosis, prescription or treatment
• Psychiatric or psychological treatment for a mental-health condition
• Legal advice or representation in any matter, including family proceedings
• Domestic-abuse, safeguarding or child-protection services
• A formal religious ruling (fatwa) on your specific circumstances
• A matrimonial, matchmaking or introduction service
• Financial, immigration or tax advice

If you need any of the above, please seek assistance from an appropriately qualified professional or organisation. Where we can, we will say so and point you in the right direction.

6. Emergencies and safety

We are not an emergency service and cannot respond to urgent situations. If you or another person is at risk of harm, in danger, or experiencing abuse, violence or coercion, contact your local emergency services immediately and seek help from a qualified domestic-abuse or safeguarding organisation. Do not rely on this Website or on any message sent to us for an urgent response.

7. Pre-launch status and the waitlist

Muslim Marriage Counselling has not yet launched. At present the Website provides information and the opportunity to join a waitlist. By submitting your email address to the waitlist:

• You consent to us contacting you by email about the launch of the service;
• You confirm the email address you provide is yours, or that you have permission to use it;
• You understand that joining the waitlist does not create any contract for services, does not reserve a place, and does not guarantee that the service will launch, or launch in any particular form, timeframe or territory;
• You may unsubscribe at any time using the link in our email or by contacting us.

Descriptions on this Website of what the service "will" include reflect our current intentions during development and may change before launch.

8. Services, bookings and fees

When the Services launch, additional service terms will apply and will be presented to you before you book or pay for anything. Those terms will set out session formats and duration, fees and payment, cancellation and rescheduling, the qualifications and role of the person providing guidance, record-keeping, and the complaints process. Nothing on this Website constitutes an offer to provide Services or a binding quotation, and no counsellor–client relationship is created until those service terms are agreed.

9. Your responsibilities

• Provide accurate information about yourself and your circumstances, so far as you are able
• Use any guidance you receive with your own judgment, and seek professional help where it is needed
• Respect the privacy of anyone else discussed in your sessions, including your spouse and family
• Not record any session without the express prior consent of everyone involved
• Take responsibility for the decisions you make about your marriage and family

10. Acceptable use

You agree not to use the Website or Services to:

• Break any applicable law or regulation
• Harass, abuse, threaten, defame or impersonate any person
• Submit false, misleading or unlawfully obtained information
• Upload malicious code, attempt to gain unauthorised access, or disrupt the Website's operation
• Scrape, copy, republish or systematically extract Content without our written permission
• Use our Content or brand to imply endorsement, affiliation or a religious ruling we have not given

We may suspend or terminate access where these terms are breached.

11. Confidentiality and its limits

We treat what you share with us as confidential and handle it in accordance with our Privacy Policy. Confidentiality cannot be absolute. We may need to disclose information where there is a serious risk of harm to you or another person, where a child or vulnerable adult may be at risk, or where disclosure is required by law or a court. The full confidentiality framework applying to Services will be provided in the service terms before launch.

12. Islamic content and religious rulings

Islamic material on this Website is general guidance drawn from the Qur'an and authentic Sunnah, prepared in the spirit of AskMuftiOnline's work with qualified Muftis. It is presented for understanding and is not a fatwa. Rulings depend on the details of an individual case and must come from a qualified scholar who has heard those details. For a ruling relating to your circumstances — including questions of talaq, khul', marital rights, mahr or the validity of a marriage — please consult a qualified scholar, for example through AskMuftiOnline.

13. No guarantee of outcomes

Relationships involve two people and many factors outside anyone's control. We do not promise, guarantee or warrant any particular outcome — including reconciliation, the continuation of a marriage, a change in your spouse's behaviour, or any specific improvement. Any examples or descriptions of what guidance can help with are illustrative only.

14. Intellectual property

All Content on this Website, including text, design, graphics, logos and code, is owned by us or our licensors and is protected by copyright and other intellectual-property laws. You may view, download and print Content for your own personal, non-commercial use. You may not reproduce, republish, distribute, sell or create derivative works from it without our prior written permission. Qur'anic verses and hadith are the heritage of the Muslim community; our particular translations, arrangement, commentary and presentation remain our Content.

15. Third-party links and services

The Website links to third-party websites, including AskMuftiOnline and external support organisations, and relies on third-party providers for hosting, fonts, email and analytics. We do not control third-party sites and are not responsible for their content, accuracy, availability or privacy practices. A link is not an endorsement of everything on the linked site.

16. Limitation of liability

The Website and its Content are provided "as is" and "as available". To the fullest extent permitted by law, we exclude all warranties, express or implied, including warranties of accuracy, fitness for a particular purpose and uninterrupted availability.

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special or consequential loss, or for loss of profit, opportunity, data or goodwill, arising from your use of the Website or reliance on its Content. Where liability cannot lawfully be excluded, our total liability arising out of or in connection with the Website is limited to the amount you have paid us, if any, in the twelve months before the claim arose.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded. If you are a consumer, these terms do not affect your statutory rights.

17. Indemnity

You agree to indemnify and hold us harmless against any claims, losses, damages, liabilities and reasonable costs arising from your breach of these terms, your misuse of the Website, or your infringement of the rights of any third party.

18. Availability and changes

We aim to keep the Website available but do not guarantee uninterrupted access, and we may suspend, withdraw or restrict all or part of it for maintenance or other reasons without notice. We may amend these terms at any time; the version published on this page, with the "last updated" date shown above, is the version in force. Continuing to use the Website after changes are published constitutes acceptance of the amended terms.

19. Governing law and jurisdiction

These terms, and any dispute arising out of or in connection with them or the Website, are governed by the laws of India, and the courts of India shall have exclusive jurisdiction, save that consumers may also have the right to bring proceedings in their country of residence where local law provides for this.

20. General terms

• Severability — if any provision is found unenforceable, the remaining provisions continue in full force.
• No waiver — a delay or failure to enforce any right does not waive it.
• Entire agreement — these terms, together with the Privacy Policy and any service terms, form the entire agreement between us regarding the Website.
• Assignment — we may transfer our rights and obligations under these terms to another organisation; your rights will not be affected.
• Third parties — no one other than you and us has any right to enforce these terms.

21. Contact us

If you have a question about these terms, or wish to make a complaint, please contact us: